Terms & Conditions

Terms & Conditions

1. 1. (Terms of Use) These terms of use (Terms) set out the terms and conditions that apply with respect to your access to and use of the Sun Auto Group Online Order form. The Online Order Form is made available to you by Sun Auto Group Pty Ltd, ABN 82 167536 996 for the purpose of enabling you to:
(a) browse the vehicles available for sale from Sun Auto Group dealer via the website;

(b) indicate to Sun Auto Group your interest in purchasing one of their vehicles; and

(c) pay a holding fee to a dealer to hold a vehicle for a minimum of 3 business days while you negotiate the terms of purchase with the dealer.
2. (Acceptance of Terms of Use) By using the Online Order Form you accept and agree to be bound by these Terms which set out Sun Auto Group’s obligations to you, and your obligations to Sun Auto Group, in relation to the use of the Online Order Form.
3. (Vehicle Availability) you may elect to "Make an enquiry" to notify the selling dealer of your interest in a particular Vehicle (Online Enquiry) or you may elect to "Order now" to request that the selling dealer hold the particular Vehicle for a minimum of 3 business days (subject to confirmation of availability) in exchange for your payment of a $500 holding fee to the selling dealer (Online Order). Availability of Vehicles listed on the Sun Auto Group website is based on dealer’s records at the time of publication. Submitting an Online Enquiry or an Online Order does not guarantee that you will be able to purchase the Vehicle selected by you and Vehicle availability is subject to confirmation by the selling dealer on receipt of your Online Enquiry or Online Order.
4. (Online Enquiry and Order Process) The Online Order Form is a convenient communication method with the dealer made available to you for the purposes described in clause 1 above.. Subsequent to your use of the Online Order Form, Sun Auto Group expects that the following process will occur:
(a) Following your submission of an Online Enquiry, a member of sun Auto Group's team will contact you regarding your enquiry and to answer any questions you may have regarding the next steps towards purchasing a Vehicle.

(b) Following your submission of an Online Order (including payment of the $500 holding fee):

(i) you will receive an email confirming that your Online Order and $500 holding fee has been sent to Sun Auto Group and providing you a receipt;

(ii) a member of the selling dealer's team will contact you to confirm whether the selected Vehicle is available for sale from the dealer and to discuss next steps;

(iii) if your selected Vehicle is not available, your dealer will issue you with a full refund of your $500 holding fee;

(iv) if your selected Vehicle is available:

(A) the dealer will reserve the selected Vehicle for a minimum of 3 business days and a maximum of 7 business days from the time that you submitted your Online Order via the Online Order Form (unless you cancel the order earlier or the dealer agrees to extend the holding period beyond 7 business days) to enable you to negotiate the purchase of the Vehicle from the dealer (including final sale price, any trade-in value and financing options);

(B) if you require more time to finalise the purchase of your Vehicle, you may request that the dealer extend the holding period for such additional period as may be agreed between you and the dealer;

(C) if you decide to move ahead with the purchase, your $500 holding fee will become a partial deposit towards the final purchase price that you agree with your dealer for your Vehicle;

(D) if at any time prior to entering into a purchase agreement you decide not to move ahead with the purchase, you may request a refund of the holding fee and the dealer will issue to you a full refund of your $500 holding fee and release the hold on your selected Vehicle;

(E) on expiry of the minimum 3 business day holding period, your dealer may, at its discretion, advise you that your order will be cancelled within 24 hours, (unless you request an extension of the holding period and the dealer agrees to that request), and a refund of your $500 holding fee will be issued;

(F) 24 hours prior to the expiry of the maximum 7 business day holding period (or such longer holding period as agreed with the dealer), your dealer will advise you that your order will be cancelled on expiry of the holding period and a refund of your $500 holding fee will be issued.
5. (Pricing) Pricing of the Vehicle on the Sun Auto Group website and Online Order Form is subject to the following terms:
(Dealer List Price) For pre-owned vehicles currently in stock at Sun Auto Group, the price for the vehicle displayed on the website and Online Order Form is the Dealer List Price. The Dealer List Price is the price specified by Sun Auto Group offering the pre-owned vehicle for sale, based on the configuration and each of the options and other features that the vehicle is equipped with, as available for sale from the listed dealer. The Dealer List price is listed as "Ex Gov't Charge", Government taxes and statutory charges are not included and may vary according to the State or Territory of vehicle registration as a result of differences in price components such as stamp duty or registration fees.
7. (Privacy Collection Statement) By using the Online Order Form you agree and accept that Sun Auto Group will collect your personal information, such as your name and contact details. Your personal information will be collected and stored in accordance with the terms of our Privacy Policy. Failure to provide your personal information may prevent the completion of your Online Order.

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Privacy policy

By using the Online Order Form you agree and accept that Sun Auto Group will collect your personal information, such as your name and contact details. Your personal information will be collected and stored in accordance with the terms of our Privacy Policy. Failure to provide your personal information may prevent the completion of your Online Order.

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Return policy

(A) the dealer will reserve the selected Vehicle for a minimum of 3 business days and a maximum of 7 business days from the time that you submitted your Online Order via the Online Order Form (unless you cancel the order earlier or the dealer agrees to extend the holding period beyond 7 business days) to enable you to negotiate the purchase of the Vehicle from the dealer (including final sale price, any trade-in value and financing options);

(B) if you require more time to finalise the purchase of your Vehicle, you may request that the dealer extend the holding period for such additional period as may be agreed between you and the dealer;

(C) if you decide to move ahead with the purchase, your $500 holding fee will become a partial deposit towards the final purchase price that you agree with your dealer for your Vehicle;

(D) if at any time prior to entering into a purchase agreement you decide not to move ahead with the purchase, you may request a refund of the holding fee and the dealer will issue to you a full refund of your $500 holding fee and release the hold on your selected Vehicle;

(E) on expiry of the minimum 3 business day holding period, your dealer may, at its discretion, advise you that your order will be cancelled within 24 hours, (unless you request an extension of the holding period and the dealer agrees to that request), and a refund of your $500 holding fee will be issued;

(F) 24 hours prior to the expiry of the maximum 7 business day holding period (or such longer holding period as agreed with the dealer), your dealer will advise you that your order will be cancelled on expiry of the holding period and a refund of your $500 holding fee will be issued.

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Contact Us

Business Name: Sun Auto Group
Email: sunautogtoup@hotmail.com
Phone: 0403214615
Street address: 29-31 PARRAMATTA ROAD
Country: Australia
State/region: NSW
City: FIVE DOCK
Postal code: 2046

Check Out Policy for Online Holding Deposit

All Our Vehicles Can Be Secured By a Fully Refundable Deposit for 3 Business Days.